All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at mike@mustanghomegoods.com to obtain an Return Merchandise and Return form and all components of return , then
Attn: Returns
After receiving your return and inspecting the condition of your item, we will process your return fourteen (14) days from the receipt of your item to process your return Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● A 25%
● Returned items must be in like‑new condition, free of scratches, stains, dents, or signs of use. Refunds may be reduced by the cost of replacing any damaged or missing components.
● Because Mustang products are modular, customers are only required to return the specific components they wish to return or exchange. Full products do not need to be shipped back if only certain parts are being returned. (for example, cushion covers when changing cushion color)
● All returns are subject to a restocking fee. If any component is damaged or missing, the cost of replacing that component will be deducted from the refund.
● The appropriate return address and shipping method will be provided during the return authorization process, based on the size and type of item being returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: